Appointment Software for Optical Shops in the Dominican Republic
An optical shop mixes customers who come in for an eye exam with those who are only picking up their glasses or need a quick adjustment, and without order, everyone ends up waiting the same amount of time. Reserdom lets you separate each type of appointment so the shop flows better.
- patients
- appointments
- specialists
- bookings
Advanced on the inside. Easy for you.
Less time coordinating. More time serving clients.
Digitalization for small businesses has reached optical shops in the Dominican Republic: bookings, hours and clients in one place.
What's happening to you today
The optical shops headaches nobody talks about.
Exams and pickups mixed in the same line
When someone comes in just to pick up their glasses, they wait the same as someone who needs a full eye exam, and that fills up the waiting room unnecessarily.
Customers who show up without an appointment for the exam
If the eye exam is handled on a first-come, first-served basis, some customers wait much longer than expected and end up leaving without being seen.
Tracking when glasses need to be renewed
Without a clear record, it's hard to remember when a customer should come back for a new exam or update their prescription.
How RESERDOM solves it
Your schedule, in your own words.
Appointment types by service
Set up one appointment type for eye exams and another for glasses pickup or adjustment in Reserdom, each with its own service time.
Eye exam booking with a set time
The customer books their exam for a specific time, instead of having to arrive early and wait in line.
Cancellation from the appointment link
If the customer can't come, they cancel from their appointment link and that time slot opens up again for someone else.
Features you'll actually use.
- Separate appointment typesTell eye exams apart from glasses pickup or adjustment to better manage the flow of your shop.
- 24/7 online bookingCustomers schedule their eye exam from their phone without having to arrive early and wait in line.
- Alert for every new appointmentGet an email every time a customer books online, without keeping an eye on the phone.
- Customer profileKeep your notes on each customer and mark them as VIP if they're a regular.
- Multiple specialists or optometristsOrganize each optometrist's calendar if your shop has more than one on staff.
Example in the Dominican Republic
An optical shop in Santiago organizes its waiting room
At Óptica Visión Clara, an example shop where every customer used to wait in the same line whether they came for an exam or just to pick up their glasses, the waiting room would fill up even during slow hours. With Reserdom, the shop separated eye exam appointments from quick pickups, and now each customer books the type of appointment they need for a specific time. Exams are scheduled with exactly the time the optometrist needs, and glasses pickups are handled separately without making anyone wait longer than necessary. And if a customer can't come, they cancel from their link and that time slot opens up again for someone else.
Illustrative example, not a real client case.
Pricing
Pick the package for what you need.
Resources are just one more feature of each package: a small business can pick the most complete one too.
Mini
US$29.99/month
To get started: your booking page and your dashboard, no hassle.
- 1 practice line
Plus
RecommendedUS$49.99/month
Recommended: everything in Mini, plus your business statistics.
- 2 practice lines
- Business statistics
Pro
US$69.99/month
The most complete: everything in Plus, plus the features only Pro has.
- Up to 3 practice linesAdditional practice lines: US$20.00/month
- Business statistics
- Email reminders
- Featured in the Marketplace: you appear first, with a badge
Included in every plan
- Booking page with your brand
- Dashboard and schedule for your business
- Email alert for every new appointment
- No per-booking fees
Every plan starts with a 7-day free trial. Prices in US dollars, taxes included.
Compare the plans
| What's included | Mini | Plus | Pro |
|---|---|---|---|
| Practice lines | 1 practice line | 2 practice lines | Up to 3 practice lines |
| Business statistics | Not included | Included | Included |
| Email reminders | Not included | Not included | Included |
Questions from optical shops
Still have a question? Write to us at hola@reserdom.com and we'll answer straight away.
Can I separate eye exam appointments from glasses pickups?
Yes, in Reserdom you set up an appointment type for each service with its own service time.
How do I keep the waiting room from filling up unnecessarily?
By booking a specific time for the appointment, each customer arrives for their turn instead of depending on first-come, first-served order.
Can I keep notes on each customer?
Yes, each customer has a profile with your notes, and you can mark them as VIP.
Does it work if my shop has more than one optometrist?
Yes, each specialist has their own calendar inside Reserdom and the customer chooses who they want their appointment with.
Can customers book their exam from their phone?
Yes, they visit your shop's link and choose an available time without having to call or stop by in person.
Let your clients book themselves.
Join the waitlist and get your business's schedule ready before anyone else.
Get started